Retention Guide for Public Services

This list is not exhaustive and is intended as a guide only. Please feel free to contact us for further assistance regarding your retention obligations.
  • Audit reports – 6 years.
  • Budgets – 5 years.
  • Bylaws – The life of the organisation.
  • Complaints – 3 years.
  • Labour agreements – Until superseded.
  • Patent agreements – 20 years after employment ceases.
  • Policies & procedure manuals – Life of manual plus 6 years. 
  • Social security reports – 4 years.
  • Staff appraisals – Current plus one year.
  • Training course details – 6 years after course.
  • Training course attendees – 6 years after course.
  • Vacancies & applications (Unsuccessful) – 6 months.

Public Sector Document Management

Government legislation such as the Freedom of Information Act and the Environmental Information Regulation legally obliges public authorities to provide information on request within the 20 working days timescale which means that it is essential for you to practice good records management to ensure information can be quickly identified and retrieved. EvaStore provide comprehensive cataloguing services which improves the integrity of the data associated to confidential archives increasing both the accuracy of retention management and speed of the retrieval process. Information covered by an absolute exemption is required to be legally retained for an extended period of time, which is why we continually invest in technology and our facilities to ensure the continuous improvement in the standard and efficiency of our services. It is also important to consider that applicants have the right to express a preference about the form in which information is released. To complement our physical retrieval service, EvaStore provide a scan-on-demand service for quick and efficient electronic retrieval of documentation from your boxes or files held in storage so you benefit from relocating your physical archiving to EvaStore’s managed document storage, yet have the information you need rapidly retrieved electronically.
  • Your clients’ and your own important files and documents are managed in our modern and secure document storage facilities.
  • All staff are CRB checked and bound by confidentiality agreements to protect your information.
  • Registered with the ICO for data protection.
  • EvaStore’s fleet of secure vehicles are satellite-tracked.
  • Operate O’Neil Software, the barcode management solution which allows us to track every activity of your boxes, files, records or documents.
  • Rapid physical or electronic retrieval of your required information.